Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Privacy policy
I value your privacy. This Privacy Policy explains how I collect, use, and share information when you purchase from my shop, contact me, or otherwise use my services through Etsy.
Information I Collect
To fulfill your order, you must provide certain information to Etsy, such as your name, email address, postal address, payment information, and the details of the product you are ordering. Etsy provides this information to me so that I can process and complete your order.
I may also receive additional information if you contact me directly through Etsy messages.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• As needed to provide my services, such as fulfilling your order, settling disputes, and providing customer support.
• When you have provided your affirmative consent, which you may revoke at any time.
• If necessary to comply with a legal obligation or court order.
• As necessary for the purpose of my legitimate interests, provided those legitimate interests are not overridden by your rights or interests.
Information Sharing and Disclosure
Customer information is important to my business. I share your personal information only for very limited reasons and in limited circumstances:
• Etsy: I share information with Etsy as necessary to provide my services and comply with Etsy’s Seller Policy and Terms of Use.
• Service providers: I may share information with trusted third parties such as shipping carriers or printing services in order to fulfill orders.
• Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to respond to legal processes, enforce agreements, or prevent fraud.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as required to comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
Transfers of Personal Information Outside the EU
If I store or process information outside of the European Union, I rely on legally recognized transfer mechanisms to protect your information.
Your Rights
If you reside in certain territories including the EU, you have a number of rights regarding your personal information. These rights may include:
• The right to access the personal information I hold about you
• The right to request correction, restriction, or deletion of your personal information
• The right to object to processing
• The right to lodge a complaint with a data protection authority
To exercise these rights, please contact me through Etsy messages.
How to Contact Me
For purposes of EU data protection law, I am the data controller of your personal information. If you have questions or concerns, you may contact me through Etsy messages.
Frequently Asked Questions
Are the Flowers real?
Yes. I use rea flowers and botanical elements collected from nature and carefully preserved in UV resin
Will my piece look exactly like the photo?
Because each piece is handmade with natural materials, no two pieces are exactly the same. Small variations in flowers, color, and placement make every item unique.
Custom and personalized orders
Sometimes small bubbles or tiny imperfections may appear in resin pieces. These are a natural part of the handmade process and do not affect durability of the piece.
Will the flowers change color over time?
Natural botanicals may slightly change color once preserved in resin or over long periods of time. This is normal for real plant material.
How should I care for my jewelry?
Avoid prolonged direct sunlight, water, perfumes, and harsh chemicals. Store in a dry place when not wearing and clean with a soft cloth
Custom and personalized orders
Yes. Each necklace includes a professionally printed 4x6 macro photograph of the image that inspired the piece, presented in a display frame.
Custom and personalized orders
Yes. Every pendant is handmade by me using real botanical materials and UV resin. Each piece is one of a kind.